Privacy Policy

Last updated: March 13, 2026

1. Introduction

OmadaCRM ("we," "our," or "us") operates the website bharatwani.cloud and provides WiFi management and monetization services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing details when you register or purchase WiFi packages.
  • Device Information: MAC address, device type, IP address, and browser information when you connect to a WiFi network managed through our platform.
  • Payment Information: Payment details are processed securely through Razorpay. We do not store your credit/debit card numbers on our servers.
  • Usage Data: WiFi session duration, data usage, connection timestamps, and browsing activity logs as required for service delivery.
3. How We Use Your Information

We use the collected information for:

  • Providing and managing WiFi access services
  • Processing payments and issuing receipts
  • Managing user accounts and authentication
  • Communicating service updates and support
  • Improving our platform and user experience
  • Complying with legal obligations
4. Payment Processing

All payments are processed through Razorpay Payment Gateway. Razorpay is PCI-DSS compliant and handles all sensitive payment data securely. We only receive confirmation of successful transactions and do not have access to your full card details. Please refer to Razorpay's Privacy Policy for more information on how they handle your payment data.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share information with:

  • Payment Processors: Razorpay, for processing transactions
  • WiFi Network Administrators: Admins who manage the WiFi access point you connect to may see your name, phone number, session duration, and device MAC address
  • Legal Requirements: When required by law, regulation, or legal process
6. Data Security

We implement industry-standard security measures including HTTPS encryption, secure database storage, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. WiFi session data is retained for up to 90 days. Payment records are retained as required by applicable tax and financial regulations.

8. Your Rights

You have the right to:

  • Access your personal data stored with us
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt out of marketing communications
9. Cookies

Our website uses session cookies for authentication and functionality. These are essential for the service and do not track you across other websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: