1. Digital Service — No Physical Shipping
OmadaCRM provides digital WiFi access services. There are no physical products involved, and therefore no physical shipping or delivery is required.
2. Service Delivery
WiFi access packages are delivered instantly as follows:
- Purchase: You select a WiFi package and complete payment through Razorpay.
- Instant Activation: Upon successful payment, internet access is activated immediately on your connected device.
- Confirmation: A confirmation screen is displayed with your package details, duration, and expiry time.
3. Delivery Timeline
| Item |
Delivery Time |
| WiFi Access Activation |
Instant (within seconds of payment confirmation) |
| Payment Confirmation |
Instant (on-screen) |
| Access Duration |
Starts immediately from the moment of activation |
4. Prerequisites for Delivery
For the WiFi service to be delivered successfully, the following conditions must be met:
- Your device must be connected to the WiFi network at the physical location of the access point.
- You must complete the payment process through the captive portal on your device.
- The WiFi access point must be powered on and operational.
5. Delivery Failure
In the rare event that WiFi access is not activated after payment:
- Please note your Payment ID shown on the payment screen.
- Contact us immediately through our Contact Page.
- We will investigate and either activate your access manually or process a full refund as per our Refund Policy.
6. Contact Us
For delivery-related queries: