Shipping & Delivery Policy

Last updated: April 27, 2026

1. Digital Service — No Physical Shipping

Bharatwani provides digital WiFi access services. There are no physical products involved, and therefore no physical shipping or delivery is required.

2. Service Delivery

WiFi access packages are delivered instantly as follows:

  1. Purchase: You select a WiFi package and complete payment through Razorpay.
  2. Instant Activation: Upon successful payment, internet access is activated immediately on your connected device.
  3. Confirmation: A confirmation screen is displayed with your package details, duration, and expiry time.
3. Delivery Timeline
Item Delivery Time
WiFi Access Activation Instant (within seconds of payment confirmation)
Payment Confirmation Instant (on-screen)
Access Duration Starts immediately from the moment of activation
4. Prerequisites for Delivery

For the WiFi service to be delivered successfully, the following conditions must be met:

  • Your device must be connected to the WiFi network at the physical location of the access point.
  • You must complete the payment process through the captive portal on your device.
  • The WiFi access point must be powered on and operational.
5. Delivery Failure

In the rare event that WiFi access is not activated after payment:

  • Please note your Payment ID shown on the payment screen.
  • Contact us immediately through our Contact Page.
  • We will investigate and, if a confirmed platform-side technical failure is identified, work to restore your access or address the matter at our sole discretion.
6. Contact Us

For delivery-related queries: